Frequently Asked Questions
Direct, fluff-free answers about how our custom software systems work.
Can the software be customized with our league's unique branding and logos?
Yes, completely. Your custom web app will feature your league's official graphics, team colors, and local imagery. To your players and venue sponsors, it functions entirely as your own dedicated digital platform, anchored cleanly by a minimal, high-contrast Interactive Gaming Systems LLC credit text integrated directly into the bottom of the layout, visible only on the landing page.
Do our players need to download an app from the App Store or Google Play?
No. We build responsive web applications. Players simply visit a regular web link on their phones, bookmark it, and it functions exactly like a native mobile app. This eliminates password resets, download barriers, and device compatibility headaches on busy match nights.
Our league uses highly unique handicap and scoring formulas. Can your system handle that?
Yes, absolutely. Unlike rigid corporate platforms that force you to adapt to their cookie-cutter setups, we specialize in hard-coding your specific mathematical logic. Whether your scoring relies on performance-based adjustments, qualifiers, or complex historical stat weighting, the software is adapted entirely to your rulebook.
How does the data connect to our existing records? Can we still use Excel?
We build our pipelines to seamlessly sync directly back into consumer spreadsheet tools like Google Sheets or Microsoft Excel. Your players submit data via a clean mobile interface on game night, and the data automatically updates your master back-end records. You retain ownership of your operational data without a steep learning curve.
What happens if a player makes a data entry error or scores a match incorrectly?
Because your system syncs right back to your spreadsheet backend, league administrators retain full access to easily correct data entry mistakes inside your database.
How does pricing work for custom setups and data tiers?
Because every league has completely different scoring rules, integrations, and operational demands, a consultation is required to scope the project. We charge a setup fee based on your specific rule complexity, paired with predictable tier-based support and database pricing calculated by player slots (e.g., up to 25 players, up to 50 players, etc.). This ensures you only pay for the capacity and support your venue actually uses.
How do we get started if we want a custom system built?
The process starts by contacting us. We will set up a brief free consultation to review your needs and current setup (if any), rulebooks, and overall workflow. Once the scope is clear, we offer a structured development phase to build out your core logic into a working, high-performance web model so you can test it on your devices before live implementation.